i am

stephen liu

a ux person

With an academic background in interactive art installations and professional experience in electronics and code, I approach design with an interest in the relationship between people, technology, and information systems. I believe that understanding how people think and behave, how the technologies available to us work, and how the two continuously evolve in tandem and in relation to each other is critical for creating experiences that are truly engaging, useful, and delightful.


behold, all the things i've done

I've worked as:

UX Researcher
07/2017 to current San Francisco, CA

I plan and conduct research efforts and exercises to support the development of new and improved features within Ridecell’s web platform and mobile applications.

I apply research insights towards improving the user experience for our fleet management product and the design of its web and mobile applications.

UX Designer
09/2016 to 06/2017 San Francisco, CA

I assisted in the development of a new visual and interaction langauge for Ridecell's end-user mobile application, ideating and iterating between different aesthetic patterns and various information architectures.

I conducted comparative and investigative research, looking into aspects of the user experience for other mobility apps and compiling a report on the history and context of jitneys in urban centers.

Associate Designer
06/2015 to 08/2016 Chicago, IL

I researched and designed features for SPSS Statistics and Modeler, designing surveys for a beta test of Statistics 24 and leveraging the IBM Predictive Analytics online community to gather user data and feedback for features currently in design and development. I collaborateed with project management on strategy and worked with developers to implement features such as refreshed chart and table styles as designed.

I designed and developed a redesign for the IBM Predictive Analytics online community, which has since grown to over 20,000 visits per month.

I initiated ideation and built a HTML/CSS/JS prototype for a cloud-based redesign of SPSS Statistics using IBM's design language. I worked with offering management to explore the concept and to generate assets for getting buy-in from other teams and managers for the project.

Related Work:
Graduate Student Instructor
University of Michigan
09/2014 to 12/2014 Ann Arbor, MI

I lead two discussion sections while also assisting in the development of the course curriculum for an undergraduate foundations course. I was also responsible for presenting a 70-minute lecture on Intellectual Property.

Software Design Intern
IBM Design
06/2014 to 08/2014 Austin, TX

I conducted interviews and contextual inquiry to derive insights on the habits of executives and developers. I used these to drive the design of a utility designed to support the Bluemix product team that I prototyped using HTML/CSS/Javascript.

I also participated in an ethnopgrahy project for IBM Watson focused on placefinding.

CAD/PCB Librarian
PalPilot International
08/2011 to 07/2013 Santa Clara, CA

I created electrical and schematic symbols using Cadence Allegro and assisted in cataloging symbols created for internal projects. I assigned and inspected the work of an off-shore team and helped train newer employees.

I was also the lead librarian for Motorola Mobility between 07/2012 and 07/2013, where I improved library quality from 75% to 83%.

Research Intern
Academia Sinica, Research Center for Information Technology Innovation
07/2010 to 08/2010 Taipei, Taiwan

I defined a set of heuristics based on practices used in Western-market Web 2.0 websites and used it to evaluate the Taiwan E-Learning and Digital Archives Project's websites. The findings, as well as an assessment on the differences in design principles between the East and the West, were presented at an academic conference at the conclusion of the internship.

Research Assistant, R&D
Taipei National University of the Arts, Future Brilliant Interaction Lab
06/2009 to 08/2009 Taipei, Taiwan

I designed and developed an audio/visual interactive animation in Actionscript 2.0 for the “e-Bar”, a infrared-based, multi-touch, bar-table-height installation where the number of objects corresponded to the number of audible track stems and the size of each object corresponded to its associated stem’s amplitude.

I'm great at:

  • Contextual Inquiry
  • Ethnography
  • UX Design

I'm capable of:

  • Information Architecture
  • User Testing
  • Front-End Web Coding
  • Visual Design
  • Prototyping
  • Quantitative Analysis

I can understand:

  • HTML & CSS
  • Javascript
  • Mandarin & Traditional Chinese

I know how to use:

  • Sketch
  • Adobe Creative Suite
  • Axure
  • Post-It Notes